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The professional services industry is not immune to the demographic, technological, and cultural changes facing most companies and clients. According to Brookings.edu, by the year 2025, 75% of the workforce will be Millennials, requiring elder professionals to up-skill their capabilities in order to remain competitive with the younger, often more technologically savvy workforce.
Exponential growth in data analytics and artificial intelligence technologies require all of us to regularly monitor the latest and greatest methods to lean costs and improve efficiencies. And all of us are beginning to recognize the value of empathy, commitment, and community, in addition to constructive feedback. A confident and happier workplace leads to increased production as well as reduced absenteeism and attrition.